Genius Link Terms of Service

These Terms of Service are the legal agreement between you, the person reading this document and clicking "I Agree" when you create an account, and GeoRiot Networks Inc. ("GeoRiot," “us,” and “we”) related to your use of our link optimization and management service (the "Genius Link Services"). The Genius Link Services include the information, software, products, and services contained in or available through our public website, geniuslink.com, our Dashboard, https://my.geniuslink.com, our blog, geniuslink.com/blog/, our APIs, api.geni.us, and our knowledge base, intercom.geni.us (together, our "Site"). These Terms of Service govern your use of the Genius Link Services, including when You use our tools to build or edit links, enter information into our Site such as your affiliate or reporting tokens, post or maintain specialized links, create or review reports from our Site, or browse or click on links on web pages.

Use of the Genius Link Services constitutes your agreement to all the terms, conditions, and notices contained in these Terms of Service and our Privacy Policy. These Terms of Service include the Data Processing Addendum below. Please be sure to review the liability disclaimer and the binding arbitration provision. Both of these may affect your rights. To agree to these Terms of Service, check the "I agree" box when creating an account for the Genius Link Services. If You do not agree to these terms, or if You are not at least 18 years old, do not check "I agree," and do not use the Genius Link Services or the Site. GeoRiot reserves the right to amend these Terms of Service. See "Modification of these Terms of Service" below.

For a complete description of the features of the Genius Link Services, and to sign up, go to http://geniuslink.com.

Genius Link Services

The Genius Link Services are a link management service that You can use any time You place a link in Your Digital Property. "Your Digital Property" includes your website, mobile application or other online property, and it includes offline properties such as when You print a link or place QR codes. The Genius Link Services provide a specialized link(s), called a "Geni.us Link" (even when using a domain other than “geni.us”) to replace any link in Your Digital Property that You specify. Once You use a Geni.us Link in place of your original link, the Geni.us Link may route users who click on it ("Buyers") to the intended, or most relevant, item (“Product”) in a retail website (“Storefront”) that is most appropriate based on the Buyer's location, device, language or other factors. (Note: we refer to our links as "Geni.us Link" even though they may use a different domain.)

The Genius Link Services process certain information (“Buyer Information”) when a Buyer clicks a Geni.us Link in the course of viewing and interacting with content on Your Digital Property (a “Transaction”).

Buyer Information also includes any of the following:

Information identifying and describing (“Device Data”) the personal computer, laptop, smartphone or other device providing Internet access through a browser used for the Transaction ("Device"), including the operating system and browser used by the Device for the Transaction ("User Agent Information").
Information identifying the language used by the Device for the Transaction (“Language Information”). The Internet Protocol ("IP") address of the Device used for the Transaction, which allows identification of the logical and to some extent geographical location of the Device used in the Transaction ("Location Data").
The URL of Your Digital Property on which the originating Geni.us Link is sited ("Client URL").
Product identification information for Products via the Geni.us Link the Device was used to click.
The Geni.us Link may also incorporate the appropriate affiliate information for your link if You have provided GeoRiot with the applicable affiliate parameters.

In addition, You may elect to collect and provide GeoRiot with the following information:

Limited purchase information obtained by the Storefront in the event a Buyer purchases a Product in the course of a Transaction, such as the number of products purchased, a list of items (or categories of items), purchase prices, and timestamp of the Transaction.

The Geni.us Link may support the following uses of information for your benefit:

Dynamic Links. You can use a single link to route Buyers to the appropriate Storefront based on information such as the user's location, device, and language set in the browser. This may include dynamic links on Your Digital Property which automatically populate a Storefront customized for the Buyer on Your Digital Property. For example, a client's website that reviews technology devices may display related products with links to purchase them on Amazon's Storefront. The Geni.us Link may be used to ensure the Amazon link that appears on the client's website is directed appropriately based on the Buyer's location.
Automatic Product Localization. You can use a single link to automatically route Buyers to the appropriate Product in the Buyer's local Storefront, such as the Amazon or Apple Music online stores. Automatic affiliation may be used to earn commissions from the correct local retailer's Storefront. For example, a Buyer in Germany may be sent to the Amazon Germany Storefront by a Geni.us Link from a client website, and the client might earn a commission through the Amazon Germany affiliate program.
Choice Pages. You may use a link to provide a mobile-optimized landing page where a Buyer can view different buying options, rather than having an automated process pick for them.
Retargeting. You may use a Geni.us Link to fire javascript and set pixels on your behalf to enable collection of your activity data by third parties such as Facebook and Google.

Data Analytics. The Data Analytics service provides You with marketing content based on Location Data, Device Data, User Agent Information, Language Information and Transactions data. The Data Analytics service helps You ensure that marketing efforts are relevant to the Buyer and appropriate to the country or region where the Buyer is located.

When You create a Genius Link account, You must provide GeoRiot with contact information for an individual user authorized to use the Genius Link Services and communicate with GeoRiot (“Your User”), either as a sole proprietor or authorized representative of a non-living business entity. At a minimum, the contact information will include Your User's name and email address. We may also collect the content of Your User's communications with us, transactional information, and usage data when Your User engages with the Genius Link Services (collectively, “Your User's Information”) or any other additional information about your business that you provide.

Fees and Payment

The Genius Link Services employ a monthly fee model with additional pay-per-click pricing for overages; You will be charged on a monthly basis. In your plan, You may be given an amount of free clicks that You can use within the calendar month timeframe. After that number of clicks, if any, is exhausted, additional "buckets" of clicks will be automatically added to your monthly invoice. You will only be charged for the clicks on your Geni.us Links during the previous month that are deemed by GeoRiot to have originated organically (non-bot, or non-junk, clicks). Other additional features (such as a custom domains or users) are provided for an additional monthly fee. You agree to pay the plan price, any additional per-click fees, and any other charges incurred in connection with your Genius Link subscription/account (“Your Account”) (including any applicable taxes) at the rates in effect for the plan selected. The rates in effect are found on our website at http://geniuslink.com/pricing. You may also find your rate, if different than the published rates, and current account balance on the Billing page in the Dashboard (https://my.geniuslink.com/account/billing). We will notify You by email at least 14 days in advance of any mandatory rate change affecting Your Account and You are permitted to change to any currently available plans at any time. When changing plans, your monthly fee will reflect the change as of the day the plan was changed, and your fees will be pro-rated. Downgrading plans may result in an irreversible loss of features of your existing Geni.us Links.

Payments can be made via credit card or debit card through our Dashboard. Unless You make other arrangements with us, we will invoice You on the first day of each month and automatically charge your payment card shortly thereafter. In the event that the payment card could not be charged initially, we will make subsequent attempts. If You cannot provide a valid payment card, contact GeoRiot, and at GeoRiot's discretion, monthly invoicing via ACH, SWIFT, or other electronic means may be made available within 14 days of creating Your Account. If no means of electronic transfer is available, GeoRiot, at its option, may create a custom agreement and payment model with You.

A free trial may be provided for new clients and may consist of a period of time, as defined on the pricing page, billing page or in a separate agreement, in which the client may have an unlimited number of free clicks and access to features. Where a free trial is offered, each plan gets a certain number of clicks included each month before being charged overages after the trial is over. The number of free clicks, if any, before your payment card will be charged is published at http://geniuslink.com/pricing and is dependent on the plan You choose. The number of free clicks depends on the free trial offered and the plan You select and is subject to change.

You agree to pay any invoice issued by GeoRiot within 30 days of the date of invoice unless otherwise previously agreed in writing by GeoRiot. GeoRiot reserves all remedies if You fail to make timely payment, including termination of Your Account. In any case, in the event of late or non-payment, the Genius Link Services may immediately limit functionality of your Geni.us Links. This may include disabling your monetization information (if any were supplied), using the Genius Link Services monetization information for any subsequent clicks on Geni.us Links, disabling advanced targets, disabling support for your specified pixels during a Geni.us Link redirect, and significantly reducing functionality of your Dashboard. This may also include converting your Geni.us Links into Choice Pages which may include additional retailers and/or relevant product ads and/or cookies or analogous technologies. You are not eligible to receive any compensation for revenue loss or any potential revenue earned from your links while payment on your account is late or you are otherwise in violation of these Terms of Service, in which case your account is not "Current".

If Your Account is past due for more than 45 days, or closed, we may reassign your Geni.us Link. We may also reassign your Geni.us Link (1) with your consent, (2) if your Geni.us Link has failed to yield at least 30 organic clicks (i.e., non-junk clicks) per month for three consecutive months, or (3) we have marked Your Account as a Terms of Service violator.

Generally, all fees and charges are non-refundable. At our discretion, we may issue refunds or credits. If we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. We may change the fees and charges currently in effect, or add new fees or charges, by giving You notice in advance and an opportunity to cancel. If You want to use a different payment card or You need to update your payment card details, You may do so within the Dashboard by adding a new card first, which will delete your previous card. If You believe someone has accessed the Genius Link Services using your username and password without your authorization, please immediately notify us at hi@geni.us with the subject "Suspected unauthorized access". You are responsible for any fees or charges incurred to access the Genius Link Services through an Internet access provider or other third party service.

Any accrued account credits will be applied first to an invoice. If the account credit doesn't fully cover the amount then You are responsible for covering the difference via the payment method on file. If your account credit fully covers the current invoice, the remaining balance will be applied to the next invoice.

Excess account credit may be paid out via a check after accruing at least $1,000 USD or at the discretion of GeoRiot. Accrued account credits are forfeited if Your Account is terminated.

Term; Termination and Renewal

Subject to amendment as provided below, these Terms of Service will remain in full force and effect while You use the Genius Link Services. You may terminate Your Account at any time. Your subscription will renew automatically until it is terminated. You may terminate your subscription using the Dashboard at https://my.geniuslink.com/account/#close-account-section or by contacting Customer Service at hi@geni.us. We may terminate Your Account at any time upon notice to You, however, if we deem Your Account to be violating our Terms of Service we may terminate your subscription/account without notice to You.

If You disagree with the amount of any invoice, You agree to inform us of the grounds for the dispute within seven days after You received the invoice.

Most client concerns can be resolved quickly and to the client's satisfaction by emailing the Genius Link team at help@geni.us or calling us and leaving a message at (206) 395-5721 during normal business hours in the UTC-8 (West Coast) time zone.

Effect of Termination

No charges will be made to your payment card for any clicks served after termination, but any Geni.us Link may, or may not, at our discretion, only resolve to the original destination, and additional features such as advanced targets or remarketing pixels may be disabled.

Upon termination of Your Account, your right to use the Genius Link Services and our right to charge You will terminate, but obligations that arose before termination that by their nature should continue, will continue (e.g., confidentiality covenant, indemnification obligations, payment obligations, disclaimers, liability limitations) and You will be responsible for paying any charges that accrued before termination.

Failure to Provide Monetization Information

When You sign up for the Genius Link Services You are encouraged, but not required, to provide your monetization information for the relevant affiliate programs (e.g., an affiliate token or an example link from the program), or other monetization methods, via the specialized "Affiliate" tool in the Dashboard (found at https://my.geniuslink.com/Affiliate). Until You have provided us with the means to associate your Geni.us Links with the appropriate program to monetize clicks or sales, You will not receive any commissions, payments, credit, or other benefits from these monetization programs or from clicks on your links. The same goes for countries or monetization programs that You do not support. In such cases GeoRiot may apply their monetization information to your links. You are not eligible to receive any compensation for any perceived or real revenue loss until you add your own monetization information, at which point the Genius Link Services will use the information that you have provided. Further, during the development of new monetization features You will not be eligible to earn revenue directly or indirectly until after the completion of the feature. Please take note that affiliate parameters, or other monetization information, already embedded in your links that are converted to Geni.us Links may not automatically transfer during the Geni.us Link redirection, regardless of the affiliate program or link. You must supply your monetization information via the "Affiliate" tool in the Dashboard to ensure that You receive the appropriate compensation for clicks on your Geni.us Links. Contact the Genius Link team if You have questions about the monetization of a link not specifically supported by the Genius Link Services.

Up Time

We strive to meet industry uptime standards, and as of the published date, has had over 99.99% uptime, but we cannot guarantee that the Genius Link Services, the Site, or the Dashboard will be accessible and available at all times. For example, sometimes the Dashboard may be inaccessible due to service maintenance, user error, or failures of our upstream providers beyond our control. If having a specific uptime guarantee is important to your business, please contact us to enter into a separate agreement.

Our goal is 100% uptime; however, from time to time, we may need to suspend service for system upgrades and maintenance. Except in unusual cases, we will give 24 hours public advance notice of any planned system downtime. As the Genius Link Services run independently from the Dashboard, we will not generally give notice of Dashboard downtime.

We will not be liable for lost clicks due to Site access or the Genius Link Services being interrupted. We will work to restore services as quickly as we can, but we make no guarantees as to how quickly we will be able to restore service since it depends on many factors. Further, we may require action from You to restore service and You are requested to comply as quickly as possible. We may, but are not required, to compensate You for any downtime in Site access or the Genius Link Services in our sole discretion by giving You performance credits.

Similarly GeoRiot is not liable and cannot be held accountable for issues or errors in regards to the affiliate networks' or advertisers' handling of clicks or Geni.us Links.

Service Data

We collect, use, and maintain data in connection with the Genius Link Services in accordance with our Privacy Policy, the terms of which are incorporated into these Terms of Service and are part of your agreement with us. You acknowledge and agree that we will collect data from your Geni.us Links and clicks with that of other customers for use in our analytical services. Some analytical services are a premium service that You may select in your service options. Aggregated click data are our work product and property which may be sold or shared at our discretion and without any compensation to you. In our sole discretion, we may choose to make metrics available to our clients in accordance with applicable law, rules and regulations.

Data Protection Law

The types of information we collect regarding Buyers and Your User(s), and the purposes for that collection, are explained both in our Privacy Policy and in the section of these Terms of Service titled “Genius Link Services,” above. Please visit our Privacy Policy for more details about our data collection and privacy practices with respect to Personal Information (as defined in the Privacy Policy) of Buyers and Your User(s) (called “Client User(s)” in the Privacy Policy).

Certain laws may apply to the processing and protection of Buyer Information and Your User's Information that is or can be associated with an individual person ("Personal Information") collected in connection with the Genius Link Services ("Data Protection Law"). In particular, the European Union ("EU"), United Kingdom (the "UK"), and Switzerland have enacted specific requirements for the processing of Personal Information (collectively, "European Data Protection Law"), which includes but is not limited to the Regulation (EU) 2016/679 and Regulation (EU) 2018/1725 ("EU Regulations"), the General Data Protection Regulation ("GDPR"), Articles 2, 3, 46(1) and 46(2)(d) of the UK GDPR and Section 3(10) and Section 207 Data Protection Act 2018 (including those Mandatory Clauses of the Approved Addendum, laid before Parliament in accordance with s119A of the Data Protection Act 2018, as it is revised under Section 18 of those Mandatory Clauses) (collectively, the "UK Data Protection Laws"), as has the state of California in the United States, which includes but is not limited to the California Consumer Privacy Act ("CCPA"). These requirements may apply to information that Geni.us Links collect through Your Digital Property, where Buyers or Your User(s) are residents of the UK, Switzerland, California, or of any member state of the EU.

This GDPR Addendum must always be interpreted in a manner that is consistent with UK Data Protection Laws and so that it fulfills your obligation to provide the appropriate safeguards. If there is any inconsistency or conflict between the UK Data Protection Laws and this GDPR Addendum, then the UK Data Protection Laws shall apply.

Your Obligations

Under these Terms of Service, You agree to the following terms and conditions regarding Personal Information that is processed in connection with your use of the Genius Link Services:

You are responsible for your own compliance with Data Protection Law that applies to Personal Information processed pursuant to your use of the Genius Link Services.
You are responsible for providing appropriate notice to individual users of Your Digital Property of your implementation of Geni.us Links, and their rights under Data Protection Law, including but not limited to European Data Protection Law and the CCPA.

As specified in the Privacy Policy, You will not attempt to combine Buyer Personal Information collected by a Geni.us Link through Your Digital Property with Personal Information from other sources without notification to affected individuals and their opt-in consent in accordance with the Network Advertising Initiative Code of Conduct.
You will not transfer Personal Information collected by or from Your Digital Property to the Site, or otherwise transfer or transmit Personal Information to GeoRiot other than Your User's or your own.

Your further agreements regarding European Data Protection Law are set forth in the Data Processing Addendum below, which You agree to by accepting these terms and conditions.

You represent (and will ensure) that Your User, all of Your Digital Properties, and all your services and activities using Your Digital Properties, which make use of the Site or the Services, comply with all applicable laws and regulations. You represent to GeoRiot that You are aware of the laws that apply to Your User(s) and Your Digital Property, in all nations, states or other jurisdictions in which you do business using Your Digital Property ("Applicable Law"), and you acknowledge that GeoRiot relies upon You to comply with all such laws. In particular, and without limitation, such laws may include:

If Your Digital Property is used to do business in the United States ("US"), the Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003 ("CAN-SPAM Act"); the Federal Trade Commission's prohibitions on unfair, deceptive or fraudulent practices, and guidelines for disclosures to consumers; the Restore Online Shoppers Confidence Act; the Children's Online Privacy Protection Act ("COPPA"); any applicable regulations of the Federal Communications Commission; and any federal or state requirements for the protection and use of Personal Information.
If Your Digital Property is used to do business in the EU, Switzerland, or the UK, You will comply with all applicable European Data Protection Law.
If Your Digital Property transfers Personal Information from any other nation or other jurisdiction, the laws and regulations of that jurisdiction which apply to the use and operation of Your Digital Property in that jurisdiction, including but not limited to laws and regulations concerning the collection, use, processing, storage and disclosure of Personal Information.

You further represent that:

You have published and will maintain any notice to individuals, users, consumers or other parties that is required for Your Digital Property under Applicable Law or Your Platform Obligations (as defined below), and will administer and maintain Your Digital Property as required in any such notice. This includes but is not limited to the disclosure statement for affiliates using the Amazon program and any and all notices required by any Data Protection Law.
You will obtain and will maintain records of any individual authorizations or consents required for Your Digital Property under Applicable Law or Your Platform Obligations, and will administer and maintain Personal Information You collect and Your Digital Property subject to any limitations in such authorization or consent and in compliance with any applicable law, including but not limited to any Data Protection Law, and the NAI Code of Conduct if applicable.

Transfers of Personal Information to the US from the EU, the UK, and Switzerland

As stated in our Privacy Policy, as a matter of due diligence and prudence GeoRiot has elected to administer all Personal Information of Buyers and Your User(s) collected from Switzerland, the UK, or any member state of the EU through your use of the Genius Link Services consistent with the Standard Contractual Clauses for controllers and processors as approved by the European Commission pursuant to Decision c(2021)3701 (implementing decisions based on Regulation (EU) 2016/679 and Regulation (EU) 2018/1725 of the European Parliament)(the "SCCs") (as applicable) and European Data Protection Law, including the GDPR. Your further agreements regarding cross-border transfers of Personal Information are set forth in the SCCs, attached to the Data Processing Addendum below, which You agree to by accepting these Terms of Service.

Usage Rules

Under these Terms of Service, You agree to the following usage rules:

You will not use the Genius Link Services for any use that is unlawful.
The approved destination for a Geni.us Link is reputable online retailers and brand websites and/or apps, and you may not link to non-commercial destinations without our written permission. Generally we will approve an exception for Geni.us Links to be directed to common social media sites/apps and your personal website(s). Such an exception needs to be granted by us in writing upon written request by you. Linking to non-commercial destinations, including news, forums, and discussion boards, especially those that may be deemed as sharing deceptive, altered or fabricated information, is a basis for immediate termination of your account. If you are curious about a destination for a Geni.us Link, you should contact us in advance of creating a link in order to receive written permission.
You will not use the Genius Link Services for sites that have, or links for, any of the following:
- pornography or sexually explicit content,
- racist or have hate content,
- adware or spyware, or rely on or generate artificial traffic or forced clicks, or use illegal peer-to-peer or file sharing activities, or are directed to sites that impersonate other sites or services (for example “phishing”) either currently or in the future.
You will not conduct email traffic on Your Digital Property that violates Applicable Law. You will not use the Genius Link Services for fraudulent purposes. This includes, but is not limited to, affiliate cookie stuffing. All traffic sent through the Genius Link Services must originate from an organic click and not be forced.
Outside of limited testing, You will not modify headers or IP addresses when sending links to the Genius Link Service. This includes, but is not limited to, forging or spoofing request or client headers or IP addresses. You will not modify Geni.us Links or parameters for fraudulent purposes.
You will not attempt to exploit our system or the Genius Link Services in any way, including but not limited to hacking or SQL injections.
You will not, directly or indirectly, decompile, disassemble or reverse engineer or attempt to discover the source code of, or facilitate, enable, cause, or allow any third party to decompile, disassemble or reverse engineer or attempt to discover the source code of, the Site or other components of the Genius Link Services.
You will not intentionally disrupt or impede access to the Genius Link Services or any website, service or other digital property of our clients.
You will not impersonate anyone or any entity.
You will not upload to or use on our Site, including on Choice Pages (1) any pornographic or sexually explicit content, (2) any racist or hate content, (3) any content that violates another person's rights, (4) any images, graphics, text or other copyrighted content for which You have not been granted written permission to use, or (5) any other content that is unlawful to upload or use on the Site.

If we believe Your Account is associated with the aforementioned practices, at our sole discretion we may terminate Your Account and change the destination of all your Geni.us Links. You will not be eligible to sign up again for an account with the Genius Link Services.

You are permitted to route the click through internal/external means on Your Digital Property before sending it through the Genius Link Services. This includes using an internal redirect/proxy for analytics gathering or to keep URLs clean inside Your Digital Property. This also includes using an external redirect/proxy such as Bit.ly. You are also permitted to override the "hover text" or the browser's status bar text of the Geni.us Link that replaces your link. When modifying either the status bar or hover property, the text shown must be the approximate final destination of the URL being modified or relevant information about the URL's final destination.

You represent (and will ensure) that Your Digital Property includes any services, functions, disclosures, notices or other applications or documentation required by, and is administered in accordance with, any developer, ecommerce, app store or other program license or other program requirements which apply due to Your Digital Property's participation in or use of any third party's website, application programming interface (API), software or service which supports or enables Your Digital Property ("Your Platform Obligations").

You will not attempt to resell individual features or "sub-accounts" of the Genius Link Services without our express written approval. (See "Marketing Coordination and Publicity," below.)

You represent that:

You have obtained and will maintain any governmental approvals, licenses, consents or authorizations required for Your Digital Property under Applicable Law or Your Platform Obligations and, will administer and maintain Your Digital Property as required by any such approval, license, consent or authorization.
You have obtained and will maintain any license, approval, consent or agreement required for use of any proprietary information or intellectual property which constitutes any portion of or is used in connection with use of the Genius link Services.
You will only use the Genius Link Services in compliance with Applicable Law and Your Platform Obligations, and subject to your representations under these Terms of Service.

NAI Code of Conduct

You will use commercially reasonable efforts to comply with the Network Advertising Initiative (“NAI”) Code of Conduct rules applicable to your business. In particular, without obtaining the applicable individual's opt-in consent, You will not attempt to merge any Personal Information with any other information received from us or collected across web domains owned or operated by different entities.

If You collect data for interest-based advertising, You will clearly and conspicuously post a notice that contains:

A statement of that data may be collected for interest-based advertising;
A description of types of data that are collected for interest-based advertising purposes;
An explanation of how, and for what purpose, the data collected will be used or transferred to third parties; and
A conspicuous link to an opt-out mechanism.

Excusable Delay

Neither You nor we will be deemed to be in default of, or to have breached, any provision of these Terms of Service as a result of any delay, failure in performance or interruption of service, resulting directly or indirectly from acts of nature, such as fires, earthquakes and other catastrophes, acts of civil or military authorities, downed nodes (outside of their control), civil disturbance, work stoppages, terrorism, wars, alien or zombie invasions, and other unforeseeable events that are not the direct or indirect fault of either party (collectively, "Force Majeure Events"). In any such case, the affected party will use commercially reasonable efforts to work around the Force Majeure Event and mitigate any impacts of any delay or failure in performance or interruption of service. The delay or failure in performance or interruption of service must be without the fault or negligence of the party claiming excusable delay, and the party claiming excusable delay must promptly notify the other party of the delay. For avoidance of doubt, a Force Majeure Event does not relieve a party of a payment obligation that accrued before the Force Majeure Event.

DISCLAIMERS AND WARRANTY

We do not guarantee an improvement in your revenue, number of clicks, commissions, orders, earnings per click, or conversion rate as a result of using the Genius Link Services or working with us.

We have no control over advertisers, affiliate networks, or affiliate programs. Using the Genius Link Services does not mean that You have been admitted into any affiliate program or affiliate network. You can learn more about applying to the affiliate programs and affiliate networks that our service supports in our Knowledge Base at https://intercom.geni.us. We are not liable and cannot be held accountable for issues or errors relating to how an affiliate network or advertiser handles clicks or Geni.us Links.

You agree to immediately alert us if You are denied or removed from any affiliate program related to the Genius Link Services.

The Genius Link Services is provided "as is" without any warranty of any kind, express or implied, and we disclaim all warranties of merchantability, fitness for a particular purpose, or for non-infringement. We do not guarantee or promise that the Genius Link Services will be secure, accurate, timely, error free, or will accomplish any particular results.

You are solely responsible for building your Geni.us Links correctly and for configuring Your Account via the Dashboard, or other tools. We strongly encourage You to regularly test your Geni.us Links. We are not responsible for, and disclaim any warranty for your Geni.us Links or for using our tools on Your Digital Properties.

Using the Genius Link Services is at your own risk, is your responsibility, and You are solely responsible for any damages that You cause us, Yourself or any third party. We are not responsible and disclaims any warranty for misuse of our Genius Link Services by any third party. It is your duty, and You are hereby advised that You should verify any and all information that You provide to us for its integrity and accuracy since we are not liable for any omissions or other defects. We are not liable for any decision, in whole or in part, that You make from using analytics that we provide to You.

LIMITATION OF LIABILITY

Important: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. THIS IS SO WHETHER THE DAMAGES ARE BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY. This remains the case even if we or any of our suppliers have been advised of the possibility of damages. This disclaimer includes, without limitation, damages for any of the following:

For the loss of use, data, or profits, in any way connected with the use or performance of our service;
For the delay or inability to use our service;
For the provision of or failure to provide services; or
For any information, software, products, services, and related graphics obtained through the use of our service.

This provision is not intended to disclaim liability for our intentional or grossly negligent conduct.

This limitation may not apply to You if your loss occurs in any of the states or jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages.

If You are dissatisfied with any portion or aspect of the Genius Link Services or with any of these Terms of Service, your sole and exclusive remedy is to pursue an award through the dispute resolution procedures explained below. You must also immediately discontinue using the Genius Link Services if You are dissatisfied.

Important: Our maximum liability to You will be the amount of subscription fees and other charges You have paid us within the relevant statute of limitation, unless that amount is increased by any relevant statutory multiplier or penalty.

Below You will find a Binding Arbitration section, which deals with the availability of damages. If there is any conflict between the above "Disclaimers and Warranty" section and the “Binding Arbitration” section below, the terms of the Binding Arbitration section will govern.

For jurisdictions that restrict our ability to limit our liability: Notwithstanding any provision of these Terms of Service, if your jurisdiction has provisions specific to waiver or liability that conflict with the above then our liability is limited to the greatest extent allowed by law.

If You are a California resident, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, which says:

"A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."

Explanation: Under section 1542, a general release, like the one You are agreeing to here, does not apply to cases in which:

(1) a person does not know at the time of signing the release that he or she currently has a favorable claim they could make, and

(2) had he or she known it at the time, they might not have agreed to sign the release.

YOU ARE AGREEING THAT THIS SECTION, EVEN IF YOU ARE A CALIFORNIA RESIDENT, DOES NOT APPLY TO YOU. If You are a resident of some other state or jurisdiction, You waive any similar or comparable statute or doctrine that might be in effect there.

Indemnification

You agree that You will be responsible if any third party (someone other than You or us) makes any claim against us because of your use of the Genius Link Services. Specifically, You agree to release, indemnify, defend and hold GeoRiot Networks, Inc. and its affiliates and their officers, employees, directors and agents harmless from any and all losses, damages, expenses, including reasonable attorney fees, rights, claims, actions of any kind and injury (including death) arising out of any third party claims relating to: (a) your use of the Genius Link Services or the Site, (b) any information You submit to the Genius Link Services, (c) taxes that You owe or are alleged that You owe, (d) your violation of these Terms of Service, or (e) your violation of any rights of another, including but not limited to any unauthorized use of a payment card, or collection, use, storage, processing or disclosure of Personal Information. This further includes, to the greatest extent permitted by applicable law, indemnification with respect to expenses of investigations and actions by regulatory agencies and bodies, and monetary penalties if permitted.

Intellectual Property Rights

All contents of our Site, our blog and our Knowledge Base, are copyright © GeoRiot Networks, Inc. and/or its suppliers, affiliates and partners, all rights reserved. Except as expressly authorized by GeoRiot, You agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on our Site or the Genius Link Services in whole or in part. In connection with your use of the Genius Link Services, You will not use any data mining, scraping, robots, or similar data gathering or extraction methods. Any use of the Genius Link Services or our content other than as specifically authorized herein is strictly prohibited. The technology and software underlying our Site and the Genius Link Services, or distributed in connection with it (the "Software") is our property or property of our affiliates or partners. You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, nor to sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted to others here remain the rights of GeoRiot.

GeoRiot's License

GeoRiot hereby grants to You, our client, a single, non-exclusive, non-transferable, revocable, non-sublicensable, worldwide right and license to use the Genius Link Services during the term of these Terms of Service.

Trademarks

"GeoRiot", "GeoRiot.com", "Genius Link", “geniuslink.com”, "geni.us", "glob.ly", and "georiot.co" are trademarks or registered domains of GeoRiot Networks, Inc. The names of actual companies and products You might encounter through us may be the trademarks of their respective owners. Nothing in these Terms of Service or the Genius Link Services should be understood as in any way granting any license or right to use any of our trademarks displayed on the Site. We may be willing to grant such rights in individual instances, but will always require prior written permission. All goodwill generated from the use of our trademarks is reserved for our use, exclusively.

Confidentiality

Neither of us will use, copy, distribute, disseminate, broadcast, publish or otherwise share any of the other's Confidential Information (defined below) except as required to perform our respective obligations under these Terms of Service. "Confidential Information" means: (a) any information designated in writing by either party as "Confidential" or an equivalent designation; (b) information disclosed under circumstances that a reasonable person should know the information is confidential or proprietary; (c) software, code, technology, specifications, client lists, methods, guidelines, interfaces (e.g. for dashboards), and (d) screenshots or reports from the Dashboard. Confidential Information does not include information that has become publicly known through no breach by the receiving party, or information that has been (a) independently developed without access to the disclosing party's Confidential Information as evidenced in writing; (b) rightfully received by the receiving party from a third party; or (c) required to be disclosed by law or by a governmental authority with legal jurisdiction; or (d) is required to be disclosed to an affiliate program (such as Amazon or iTunes) to be in good standing with the affiliate program.

In order to maintain our good standing with the affiliate programs we support we may provide regular reports of activity within our service to the account managers of the affiliate program. This may include a list of the individual accounts using a specific program, information about their click traffic or referrer, as well as the affiliate tracking information provided. You give us permission to do this.

As a condition of using the Genius Link Services, You agree to not use any Confidential Information acquired from us or our digital properties (or from use of the Genius Link Services in any way) to compete with us directly or indirectly or mimic the look and feel of our Site in Your Digital Properties or those that You may be related to or have interest in.

Marketing Coordination and Publicity

You may not attempt to resell individual features or "sub-accounts" of the Genius Link Services without our express written approval. If You would like to incorporate Genius Link tools or services into something You plan on selling (consulting services, a suite of tools for marketing, etc.), You must present your marketing plan to us in writing by emailing hi@geni.us. GeoRiot may approve or deny your plan in its sole discretion and reserves the right to reverse its decision at a later date.

You may announce to the public, press or any other third party your use of the Genius Link Services within your technology as long as You properly identify the Genius Link Services and accurately describe your use of the service. However, no content found on the Site, knowledge base, blog, Dashboard, social media, email, or any other properties owned or operated by GeoRiot may be used within your marketing or promotional material without written permission. If approved, your material must contain our original branding, an appropriate credit, and a link back to source. Whether or not You have an approved marketing plan with us You are welcome to "refer" users to the Genius Link Services, either as a sub user or an independent account, however each new user must agree to our Terms of Service and provide a verifiable, unique email. You may not act as an intermediary between the Genius Link Services and new users. You agree that, no sooner than 72 hours after 10 clicks have been recorded on Your Account from a public Geni.us Link, we may announce to the public, press, or any other third party that You are using the Genius Link Services, unless You explicitly notify us differently, in writing (by email), within the 72-hour period.

Modification of these Terms of Service

We reserve the right to change the terms, conditions, and notices under which the Genius Link Services are offered. We will provide You notice of changes to the Terms of Service by posting a message on my.geniuslink.com that will appear on Your Account the next time You log in.

With two exceptions, any changes to the Terms of Service will become effective no earlier than ten calendar days after they are posted. The exceptions: (1) any changes made either for legal reasons or that concern new functions of the services will be effective immediately; and (2) any changes to the Binding Arbitration section will be effective 30 calendar days after they are posted. Once You have received notice of the modifications, You will have 10 days in which You can reject the modifications, thereby terminating Your Account.

You understand and agree that your use of the Genius Link Services after the effective date of a posted change will constitute acceptance of the modified Terms of Service.

Language

All communications and notices to be made or given pursuant to these Terms of Service will be in the English language. In the event these Terms of Service are translated, the original English version will prevail.

Governing Law

These Terms of Service are governed by the laws of the State of Washington in the United States of America, without giving effect to any conflict of law rules. You agree that venue for any dispute proceeding (litigation or arbitration) will be in King County, Washington, and hereby submit to the jurisdiction of the state and federal courts there.

Binding Arbitration; Waiver of Class Action

PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.

Most client concerns can be resolved quickly and to the client's satisfaction by emailing us at hi@geni.us.

If You and we have not been able to resolve a dispute after attempting to do so informally, including through mediation (which GeoRiot will pay for), each party agrees to resolve the dispute through binding arbitration or small claims court instead of courts of general jurisdiction.

Arbitration Procedures

You and we (each, a “party;” together, the “parties”) agree that all disputes and claims between us will be settled by arbitration or in small claims court. This agreement to arbitrate (the "Arbitration Agreement") is intended to be broadly interpreted. It includes, but is not limited to the following:

Claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory;
Claims that arose before this or any prior agreement (including, but not limited to, claims relating to advertising);
Claims that are currently the subject of purported class action litigation in which You are not a member of a certified class; and
Claims that may arise after the termination of the Terms of Service.

Although You may not bring a suit in a court other than small claims court, You may bring issues to the attention of federal, state, or local agencies, including, for example, the Federal Communications Commission or the Attorney General of your state. If the law allows, such agencies can seek relief against us on your behalf.

By entering into this Arbitration Agreement, You and we are each waiving the right to a trial by jury or to participate in a class action.

Because this document includes this Arbitration Agreement, making it a transaction in interstate commerce, it is governed by the Federal Arbitration Act.

This Arbitration Agreement will survive termination of Your Account.

A party who intends to seek arbitration must first send to the other, by certified mail, a written notice of dispute ("Notice"). The Notice to us should be addressed to General Counsel C/O Geniuslink, P.O. Box 47406, Seattle, WA 98146 (the "Notice Address"). The Notice must (a) describe the nature and basis of the claim or dispute, and (b) set forth the specific relief sought ("Demand"). If You and we are not able to reach an agreement to resolve the claim within 60 calendar days after the Notice is received, either party may commence an arbitration proceeding by filing an arbitration Demand. During the arbitration, the amount of any settlement offer made by either party will not be disclosed to the arbitrator until after the arbitrator determines the amount You or we should receive.

The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association ("AAA"), known collectively as "the AAA Rules." These rules may be as modified by this Arbitration Agreement; and they will be administered by the AAA. The AAA Rules are available at three sources: (1) online at adr.org; (2) by calling the AAA at 1-800-778-7879; or (3) by writing to the Notice Address.

The arbitrator will decide all issues, including the scope and enforceability of the Terms of Service, and arbitrability under the Arbitration Agreement.

Unless we and You agree otherwise, arbitration hearings will make use of telephonic conferencing to the extent practical. Otherwise, hearings will take place in a location reasonably convenient for both parties, and with due consideration for the parties ability to travel and other similarly pertinent circumstances. If the parties are unable to agree on a location, the determination will be made by AAA.

If your claim is for $10,000 or less, we agree that You may choose from the following three ways of conducting the arbitration: (a) solely on the basis of documents submitted to the arbitrator; (b) through a telephonic hearing; or (c) by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

The payment of these fees will be governed by the AAA rules.

This arbitrator may make rulings or resolve disputes as to the payment and reimbursement of fees and expenses. This may be done at any time during the proceeding; it also may be done upon request by either party made within 14 days of the arbitrator's ruling on the merits.

Either party may apply to the arbitrator seeking injunctive relief until the arbitration award is rendered or the controversy is otherwise resolved. Either party also, without waiving any remedy under this Arbitration Agreement, may seek from any court having jurisdiction any interim or provisional relief that is necessary to protect the rights or property of that party, pending the establishment of the arbitration tribunal.

The arbitrator may award declaratory or injunctive relief only in favor of a single party and only to provide that party's relief. You and we agree that each may bring claims against the other only as individuals; neither can become a plaintiff or class member in a class or representative proceeding. Unless both You and we agree otherwise, the arbitrator may not consolidate the claims of multiple persons. The arbitrator is not allowed to preside over any form of a representative or class proceeding. Any attempt to issue a class or representative award will exceed the arbitrator's power.

Changes to the Arbitration Provision. We may, in the future, make changes to this Arbitration Agreement by providing You notice under the "Modification of these Terms of Service" provision above. We agree that should such a change be made while You are our customer, You may reject it by sending us written notice. The notice must be given within 30 calendar days of the notice of modification to the Notice Address provided above. By rejecting any future change, You are agreeing, in accordance with the language of this provision, that You will settle any dispute between us by arbitration. This remains in effect even if it seems to conflict with some other provision in these Terms of Service. Note: This paragraph does not apply if the change concerns only the Notice Address.

General

You agree that no joint venture, partnership, employment, or agency relationship exists between You and us as a result of the Terms of Service or use of the Genius Link Services. Our performance under these Terms of Service is subject to existing laws and legal process. Nothing contained in these Terms of Service diminishes GeoRiot's right to comply with governmental, court, and law enforcement requests or requirements relating either to your use of our service or to information supplied to us. If any part of these Terms of Service is determined to be invalid or unenforceable as a result of the above warranty disclaimers and liability limitations, or as a result of any other legal requirements, then the invalid or unenforceable provision will be considered to have been replaced by whatever valid, enforceable provision most closely matches what the original provision was intending to accomplish. The remainder of these Terms of Service will continue in effect. We waive no right under the Terms of Service even if we fail to enforce or exercise it.

These Terms of Service, including the Data Processing Addendum, the Privacy Policy, and the service options on our Site constitute the entire agreement between You and GeoRiot with respect to the Genius Link Services. It supersedes all prior or contemporary communications and proposals between us, whether electronic, oral, or written. You may not pass on to someone else any of your rights or obligations under these Terms of Service or the Privacy Policy without our written consent. We may transfer our rights under the Terms of Service to someone else without your consent.

Unless otherwise stated, we may communicate with You officially by any reasonable means now known or later developed. These currently include email, regular mail, and postings on our Dashboard.

A version of these Terms of Service or of any notice sent in electronic form will be equally as admissible in legal proceedings relating to these Terms of Service as documents generated and maintained in paper form. All parties approve of these Terms of Service and all related documents having been written in English.

YouTube Features

By using the YouTube Link Optimizer or other Geniuslink features that use the YouTube API, you are bound by the YouTube Terms of Service.

Data Processing Addendum for the Genius Link Terms of Service

This Data Processing Addendum (this "Addendum") is part of the Genius Link Terms of Service ("Agreement") between GeoRiot Networks, Inc. ("GeoRiot") and You, a GeoRiot client (each a “party;” together the “parties”). This Addendum governs GeoRiot's Processing of Personal Information that relates to natural persons in the European Economic Area (“EEA”), the UK, or Switzerland in connection with GeoRiot's provision of the Genius Link Services described in the Agreement. Except as expressly stated otherwise, in the event of a conflict between the terms of the Agreement and the terms of this Addendum, the terms of this Addendum will take precedence. The Addendum will be effective as of the most recent date You accept it by clicking on the "I agree" box when accepting the Agreement (the “Effective Date”).

Unless otherwise indicated, all capitalized terms used but not defined in this Addendum have the meanings given to them in the GDPR or in the Agreement.

Role of the Parties. You acknowledge and agree that (i) with respect to Buyers' Personal Information, You and GeoRiot are both Controllers, as described in Section 4 of the Privacy Policy, incorporated here by reference; and (ii) with respect to your and Your User's Personal Information, GeoRiot is the sole Controller, as described in Section 4 of the Privacy Policy, incorporated here by reference.
Options Regarding Collection of Personal Information. GeoRiot offers You the option of suppressing re-targeting pixels where a Geni.us Link is accessed by an individual in the EU. By accepting the Agreement, and therefore this Addendum, You acknowledge that your choice to utilize re-targeting pixels may result in either consent of the customer or notice to the customer being required under Applicable Law.
Consent. Where Consent is required in order for either GeoRiot or You to lawfully process Personal Information in order to provide the Genius Link Services, You will be responsible for obtaining Consent from your customers who will interact with the Genius Link Services. If further consents are required under Applicable Law, then You are responsible for obtaining follow-up consent.
Notice. Where European Data Protection Law, including the GDPR or the UK Data Protection Laws, requires either You or GeoRiot to give notice of Processing activities, You will be responsible for providing notice that contains all disclosures required by law to your customers who will interact with the Genius Link Services.
Confidentiality. You are each responsible for determining the best manner for your organization to restrict access to Personal Information to those authorized persons who need such information to provide the Genius Link Services and to ensure such authorized persons are obligated to maintain the confidentiality of any Personal Information. GeoRiot has the same responsibility for its organization.
Security. You are responsible for determining the best manner for your organization to implement, using all measures required in accordance with good industry practice, technical and organizational measures to ensure the security of the Personal Information provided by You and Processed by GeoRiot. GeoRiot has the same responsibility for its organization. Such security measures must be at least as protective as the security measures required under the Agreement and Applicable Law.
Processors. Either party's organization may engage Processors to assist in providing the Genius Link Services consistent with the Agreement. Each party will be responsible for ensuring that any Processing undertaken by any Processor on its behalf is conducted in a manner that meets the requirements of European Data Protection Law and the UK Data Protection Laws.
Access Requests. Each party's organization is responsible for maintaining, with regard to the data in its possession, appropriate technical and organizational measures needed to respond to requests from Data Subjects to access, correct, transmit, limit Processing of, or delete any relevant Personal Information. If You receive a request that may implicate Personal Information held by GeoRiot, You agree to promptly forward such request.
Recordkeeping. Upon a request issued by a Supervisory Authority for records regarding Personal Information, each party's organization will be responsible for the provision of information in its respective possession. In the event that a request is made solely to GeoRiot, You agree to provide to GeoRiot records related to consent and notice as described in Parts 2 and 3 of this Addendum to be shared with the Supervisory Authority.
Cooperation. Each party's organization agrees to cooperate to the extent reasonably necessary in connection with each party's requests related to data protection impact assessments and consultation with Supervisory Authorities and for the fulfillment of obligations to respond to requests for exercising a Data Subject's rights provided under European Data Protection Law, including the GDPR and the UK Data Protection Laws.
Transfer of Personal Information; Appointment. With regard to Personal Information provided directly to GeoRiot from You, You authorize GeoRiot to transfer, store or Process Personal Information in the United States or any other country in which GeoRiot or its Processors maintain facilities. You appoint GeoRiot to perform any such transfer of Personal Information to any such country and to store and Process Personal Information in order to provide the Services. GeoRiot will conduct all such activity in compliance with the Agreement, including this Addendum, applicable law and your instructions.
Transfer of Personal Information from the EEA, the UK, and Switzerland.The Standard Contractual Clauses for Controllers as approved by the European Commission pursuant to Decision C(2021)3701 (the "SCCs") will apply to Personal Information transferred from the EEA, the UK, or Switzerland to a jurisdiction that is not recognized by the European Commission or the Swiss Federal Data Protection Authority as providing an adequate level of protection for Personal Information. For purposes of the SCCs, GeoRiot is "data importer" and You are "data exporter." The SCCs are hereby incorporated into this Addendum as Attachment 1 below, and the organizations of each party agree to accept their respective obligations under the SCCs. Nothing in this paragraph should be construed to prevent either party's organization from using a different data transfer mechanism permitted or required by the jurisdiction from which the Personal Information is exported.
Retention. GeoRiot will retain Personal Information received from You only as long as may be reasonably required in connection with GeoRiot's performance of the Agreement or as otherwise required under applicable law.
Deletion or Return. If You choose, after the end of the provision of the Genius Link Services related to Processing, GeoRiot will delete or return to You all Personal Information we have collected regarding your customers and delete existing copies unless continued storage is required to comply with any applicable law.
Breach Notification. After becoming aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Information transmitted, stored or otherwise processed, GeoRiot will notify You without undue delay, but no later than 24 hours, of: (a) the nature of the breach; (b) the number and categories of Data Subjects and records affected; and (c) the name and contact details for the relevant contact person at GeoRiot.
Audits. You and GeoRiot each agree to make available to each other upon request all information necessary, and allow for and contribute to audits, including inspections, conducted by the party directly or another auditor mandated by the party, to demonstrate compliance with European Data Protection Law, including Article 28 and 29 of the GDPR and any applicable UK Data Protection Laws.
Indemnification. You agree to indemnify GeoRiot for all costs, including legal costs, penalties, and civil liabilities, incurred by GeoRiot stemming from your failure to secure consent for the Processing of Personal Information by either your organization or GeoRiot through your use of the Genius Link Services.

Questions? Comments? Concerns?

Please contact us at hi@geni.us to report any violations of these Terms of Service or to pose any questions regarding this Terms of Service or the Genius Link Services.